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Site does not recognize login

Hi, I am trying to download a video and the site asks me to login, although I am already logged in. I have the screenshot of the issue.

- What’s your Username: Pezemenk
- Which browser do you use: Opera, Firefox, Chrome
- Which device do you use: Linux Mint 18.3
- What is the country/city you are logging to the site from: Various - over VPN.
6 votes
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0 comments · Delete… · Admin →

declined · AdminTubeCup team (TubeCup.com Support Team, TubeCup) responded

TechDepartment could not repeat the problem. There is no problem downloading the videos. Sorry for inconvenience.
Maybe you should be interested going with 4groups videos

A 4person would be nice to show up on the site for a sex time on private property and would be great.
3 votes
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0 comments · Delete… · Admin →

declined · AdminTubeCup team (TubeCup.com Support Team, TubeCup) responded

We are grateful for your feedback. We will consider such possibility. However, note that we are not a studio and do not make videos ourselves. Some members may add videos that are interesting to you.
Why l am not able to sign with Gmail or Hotmail account ?

Why l am not able to sign with Gmail or Hotmail account ?
1 vote
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2 comments · Delete… · Admin →

declined · AdminTubeCup team (TubeCup.com Support Team, TubeCup) responded

Please contact Tech Support and we will help you out. Thank you.
Cannot login with ID...also get message "invalid email"
1 vote
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0 comments · Delete… · Admin →

declined · AdminTubeCup team (TubeCup.com Support Team, TubeCup) responded

If you want us to manually register an account for you, please contact Tech Support. We cannot give your username/password here.
Unable to make an account

When I try to make an account, it keeps saying "field is required" but I filled out all of the fields. Not sure how to go about making an account then..
1 vote
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declined · AdminTubeCup team (TubeCup.com Support Team, TubeCup) responded

Please contact Tech Support and we will help you out. I am afraid I can’t post your username/password for public view.
I need you to delete one of your videos, I've been contacting you but I still can not do it.

complaint
1 vote
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declined · AdminTubeCup team (TubeCup.com Support Team, TubeCup) responded

You were replied. Please continue communication with the Tech Support.
are this site videos free download
1 vote
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declined · AdminTubeCup team (TubeCup.com Support Team, TubeCup) responded

Yes, the videos are free to download.
cant download video from mobile phone

Why I can't download from mobile phone?
1 vote
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2 comments · Delete… · Admin →

declined · AdminTubeCup team (TubeCup.com Support Team, TubeCup) responded

Please note that there is no download option in the mobile version of the site.
TRY TO RESOLVE YOUR SITES INABILITY TO DOWNLOAD USING REALPLAYER. VIRTUALLY EVERY OTHER SITE ONLINE REALPLAYER WORKS

THE ANSWER YOUR SUPPORT GROUP GIVES ON HOW TO DOWNLOAD DOESN'T WORK. "SAVE AS" IS NOT AN OPTIOON WHEN RIGHT CLICKED.
10 votes
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declined · 0 comments · Delete… · Admin →
HEY ROCKET SCIENTICS, WROTE TO YOU 3 TIMES NOW, FIX THE MINUTES SELECTION, I PRESS 20M>AND IT STAYS THE SAME

WROTE TO YOU 3 TIMES NOW, FIX THE MINUTE SELECTION, I PRESS 20> AND IT STAYS THE SAME
15 votes
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0 comments · Delete… · Admin →

declined · AdminTubeCup team (TubeCup.com Support Team, TubeCup) responded

Our Tech Department tested it and did not find the problem. It works on our end including IE 11 win 7. If the problem persists on your end, please give more details or contact the Tech Department directly with a ticket with the information the following questions:
- What’s your Username?
- Which browser do you use?
- Which device do you use?
- What is the country/city you are logging to the site from?
English subtitles

Add more English subtitles videos on this site. Convert all videos in multi subtitles formats.
3 votes
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0 comments · Delete… · Admin →

declined · AdminTubeCup team (TubeCup.com Support Team, TubeCup) responded

We are grateful for your feedback however note that it’s a free website, and we do not the content. It is added by members.
add kissing to your category

Add kissing to tubecup's category which should have all types of lip /mouth kissing videos
94 votes
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1 comment · Delete… · Admin →

declined · AdminTubeCup team (TubeCup.com Support Team, TubeCup) responded

The kissing category will be added according to your request within the nearest month! Thank you for your interest in our site :)
Progress bar

I hate that the progress bar disappears immediately. It should be visible at all times.
408 votes
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0 comments · Delete… · Admin →

declined · AdminTubeCup team (TubeCup.com Support Team, TubeCup) responded

It’s a great idea! However we cannot have it in a short term.
Why can't i change my password? Thus far I can only reset it but not change it
1 vote
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declined · AdminTubeCup team (TubeCup.com Support Team, TubeCup) responded

All passwords are computer generated for security reasons. You cannot set your own password.
Create your own Favorite Folder.

At Xvideos.com you can create/name your own Favorite Folder.
You should have that here.
70 votes
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declined · AdminTubeCup team (TubeCup.com Support Team, TubeCup) responded

Unfortunately we have to inform you that this option cannot be introduced at the site. Sorry!
Add Chat room
40 votes
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0 comments · Delete… · Admin →

declined · AdminTubeCup team (TubeCup.com Support Team, TubeCup) responded

We are very grateful for your interest in our site and your intention to make it better. Unfortunately at the moment we do not plan to add a sex chat. We may consider the idea att some later date.
free chat about sex

free sex chat
44 votes
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0 comments · Delete… · Admin →

declined · AdminTubeCup team (TubeCup.com Support Team, TubeCup) responded

We are very grateful for your interest in our site and your intention to make it better. Unfortunately at the moment we do not plan to add a sex chat. We may consider the idea att some later date.

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