Customer Feedback for TubeCup
Your opinion is very important for us.
Please help us to improve our tube and set up higher standards by leaving your suggestions,
proposals and ideas, and we will do our best to satisfy your needs and requirements.
Help us to make TubeCup.com better!
If you’re looking for TubeCup Customer Service, click here.
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adresse mail
Bonjour, je cherche à contacter le site pour dénoncer des vidéo qui portent atteinte à la vie privée mais je ne trouve pas l'adresse mail ou le lien de contact. Merci de me renseigner.
cordialement,2 votesPlease find the email and contact form here: https://www.txxx.com/information.php/#information-tabs-id-tab-dmca
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Can't skip to different parts of video. I've tried different browsers but none of them will let me anymore.
Can't skip to different parts of video. I've tried different browsers but none of them will let me anymore. In one browser the numbers on the right stay at zero and instead of showing the length of the clip and when I try to move the bar nothing happens. In other browsers its not showing at all and just says "Live Broadcast". Please help fix this, I really like this site.
214 votesThe problem was solved with the new player being installed. Thank you for your patience.
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1 vote
Yes, there is. If you want to download a video you need to right click the mouse and select “save as..”
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vid
Not able to enter the site,not playing ,fix it ,most loved site plz
231 votesIf you have any technical difficulties on our site, please, explain your issue in detail, and we will do our best to solve your problem.
Also, provide us with the following information:
- What’s your Username?
- Which browser do you use?
- Which device do you use?
- What is the country/city you are logging to the site from? -
Please stop the gay intros when straight was selected.
Seems straight ads would work better for the straight request.
29 votesThank you for reporting the issue. We will try to look into it in the nearest future.
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95 votes
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просьба обновить
просьба обновить видео-плеер
50 votesThank you for your feedback! We will consider such possibility.
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57 votes
If you have any technical difficulties on our site, please, explain your issue in detail, and we will do our best to solve your problem.
Also, provide us with the following information:
- What’s your Username?
- Which browser do you use?
- Which device do you use?
- What is the country/city you are logging to the site from? -
Fix the issue with categories not showing recent videos
When filtered by category, it says that the newest video is 4 weeks old regardless of the category selected!
Makes it hard to find what I want.....
207 votesYour report was sent to the Technical Department. Thank you!
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speed up bufferring, really slow!
speed up buffering, really slow!
285 votesHello,
If you have any technical difficulties on our site, please, explain your issue in detail, and we will do our best to solve your problem.
Also, provide us with the following information:
- What’s your Username?
- Which browser do you use?
- Which device do you use?
- What is the country/city you are logging to the site from?We’ll do our best to solve this problem. Please accept our apologies for the inconvenience it has caused you.
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52 votes
Thank you for your feedback! May we ask you for more information? Please advise what device you are using.
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Fix Play Head Issue
When you try to advance the playhead forward on ANY of your videos it causes them to start from the beginning. PLEASE FIX THIS IS FUCKED UP NO OTHER SITE DOES THIS
54 votesThe problem was solved. Sorry for inconvenience.
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Video screen always hung at 6mins plus
hi, some video like cosplayer fighter part 1, part 2........ Part 10... (Japanese)Etc is not working as the movie always stop at somewhere 6 mins plus but the sound still there... Therefore cannot watch finish the whole movie....
Maybe is also happens on tiger or all the tubecup video too...362 votesIf you have any technical difficulties on our site, please, explain your issue in detail, and we will do our best to solve your problem.
Also, provide us with the following information:
- What’s your Username?
- Which browser do you use?
- Which device do you use?
- What is the country/city you are logging to the site from? -
Fix the upload fuction!
User name Kikocat in USA...
This is the response I get when trying to load a "local file" from my computer. "unexpected server response, please try once again" This has been a problem for the last week.
I uploaded videos previously so the problem is not with my computer.
I like this site but the changes you are implementing seriously affect the usability of members.14 votesThe upload function was fixed! Sorry for inconvenience.
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Advancing videos is not working and resets to the start of the video. The dowload function is not working also!.
User name Kikocat from USA.
Videos reset to the beginning and will not advance.
Download function is not working.Why make changes to the functionality of your site?!?!?! If it aint broke, no need to "fix" it!
18 votesThe download and forward function were fixed. Sorry for the caused inconvenience.
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69 votes
Thank you for your feedback.. We will add such option in the near future.
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too slow when i watching the videos from Vietnam
please make it faster , sorry my bad English
372 votesWe know that the problem exists but at the moment the only solution we can offer is for you to use a proxy or VPN.
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add a gay category, there does seem to be one, and once the category for gay is added sussest longest to shorties to it.
same as above.
46 votesWe have the Gay Category. Please enjoy: http://image.prntscr.com/image/0a18ba5f77ac4c6181dd3682145a97cf.png
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894 votes
Hello!
We’ve added many transsexual videos since your last request. Aslo happy to inform you, now you can watch transsexual videos under each category using our new filter, which you may find in the top right corner of the website. It allows to filter all website by Shemale, Gay or Straight niches.
Thank you for your feedback, hope you enjoy our solution! -
Please ADD FTVgirls
Please ADD FTVgirls to your Channel section.
Thanks
229 votesThank you for your feedback! We will consider the possibility of adding this channel!
- Don't see your idea?