Customer Feedback for TubeCup
Your opinion is very important for us.
Please help us to improve our tube and set up higher standards by leaving your suggestions,
proposals and ideas, and we will do our best to satisfy your needs and requirements.
Help us to make TubeCup.com better!
If you’re looking for TubeCup Customer Service, click here.
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Search
Hi, I can't filter or sort the search results when I search for a keyword.
I would like to sort the search results by date & filter the durationThanks
525 votes -
Research system in member video
I'd like to be able to search directly for a video within those uploaded by one member (especially for videos with part 1, 2 etc....)
478 votes -
I love your Site.........HOWEVER...If A Straight Male Selects "STRAIGHT" as his preference then Please stop with the Tranny Stuff. PLEASE
Straight Content for Straight Men
321 votesWe are grateful for your feedback! We will consider it and inform you the result.
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to make more celebrity videos
to make more celebrity videos
294 votesThank you for your suggestion! We will consider it.
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290 votes
If you have any technical difficulties on our site, please, explain your issue in detail, and we will do our best to solve your problem.
Also, provide us with the following information:
- What’s your Username?
- Which browser do you use?
- Which device do you use?
- What is the country/city you are logging to the site from? -
Minor things on Sign in
I just signed in ... on the sign in form the reCAPTCHA didn't work on Firefox, the Popup just didn't show.
Also in the confirmation Email the password in spelled out, that strikes me as bad practice.
Third, clicking on "Site support" in the footer takes me to a "Contact" tab which is empty.279 votesPlease help us solve the problem of sign up and answer the following questions:
- Which browser do you use?
- Which device do you use?
- What is the country/city you are logging to the site from?
As for the Contact tab, you need to switch the adblocker. -
Add preview fuction
add preview function like what xhamster or xvideos does (Touch or swipe the video screenshot once to preview the whole video)
254 votesYour feedback was forwarded to the Tech Department. It’s on our to-do list now!
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Add a " Actual video length being cut short" option in your Problem Report section.
Here is another example:
http://www.txxx.com/videos/873343/j-peach/
The thumbnail states a 80 mins, but it only have 47+ mins.
Quite a lot of your videos has the same problem.226 votesThank you for reporting the issue! That was added to our to-do list. Please be patient! Dorry for inconvenience.
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please sort the website by gay and strait content
So I went ahead and i searched for "asian buttplug" because I wanted to watch girls do butt stuff...
Yet when i went and searched it. http://www.txxx.com/search/?s=asian+buttplug
There was like 124 or something like that results, and half of it was trannies. Like what the fuck? I'm sure there are millions of vids on the internet of women of oriental ethnicity doing butt stuff, yet this site only shows as few as a hundred results, and half of them are disgusting and transexual!?!?! I'm going to vomit.
201 votesWe are grateful for your feedback! We will consider it and inform you the result.
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I would like to see some boyish shemales
Either dominating or submissive but always cute and tempting. I like tose the inside of mouths and tonues and sucking noses and ears and kissing.
199 votes -
Improve search
Hi team,
The search functionality on site txxx.com is not working properly.
Please fix it.Thanks,
Rik187 votesPlease give more details of the problems you are having.
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FIX the whole site
Fix the comments, because I can't even put them in.
Fix your categories.
Fix the voting system.186 votesDear Joey, please note that all comments are pre-approved. As for other issues, will you please give more details of the problems you are encountering.
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How do we add videos to a playlist we want to create?
I'd like to see some info in the FAQ about how we are supposed to add a video to a playlist we want to create and share!
152 votes -
147 votes
We are very grateful for your feeback! We’ll see what we can do here.
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add a low quality version of the videos so we can download it more easier
I download videos on my phone and the videos on this site is on high quality( i don't complain about this), but can you create a low quality part so that it is more helpful for downloading
142 votesThank you for your suggestion! We will consider such possibility.
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Whatss is happening with my uploaded videos ???
My uploaded videos keep appearing and disappearing from my "uploaded videos" tab. The tab indicate 12 videos, only 8 are displayed and I have uploaded 16.
Yesterday I had complete other numbers of videos available,s
How can I have acces to all videos I have uploaded ?
I am using the last version of Firefox121 votesThank you for reporting the issue! It was forwarded to the Tech Department.
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Viewing size on iPad doesn't fit iPad screen
Just recently when I go in to your website the view is tiny I assume sized for desktop? And I can't expand the view to fit screen. If I go into mobile it is completely different website and I can't find the same video as when I go into website direct. This has just started occurring in last few days! Very annoying and would be great if you had solution
116 votesYour feedback was forwarded to the Tech Department. They are planning to fix that in the near future.
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Switch the Dislike & Like hands
If I am not mistaken, I believe most people read from Left to Right and so it goes that most sites display their Like and Dislike links from Left to Right, as well. Most people expect the Like to be shown first and then the Dislike. I always have to be careful when I want to Like a video that I don't click on the Dislike since I would normally expect the Like to be there. I think many people think the same and sure that they have accidentally Disliked a video they intended to Like. Many great videos have…
115 votes -
Improve advertising and tablet usability
I know advertising pays the bills but the overlays on each video are to easy to open. I spend more time closing windows than watching porn. That model work reduce traffic to your site as more people get angry and don't come back. Just improve the functionality.
Also your site is a complete pain in the butt to use on a tablet. I have a Nexus running Chrome as a browser and the ad overlays screw things up. Just make it easier to use like PornHub
104 votesThank you for your feedback! It will be forwarded to our Tech Department.
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Lots of 404s
Sort the server out..
102 votesIf you have any technical difficulties on our site, please, explain your issue in detail, and we will do our best to solve your problem.
Also, provide us with the following information:
- What’s your Username?
- Which browser do you use?
- Which device do you use?
- What is the country/city you are logging to the site from?
- Don't see your idea?