Customer Feedback for TubeCup
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Please help us to improve our tube and set up higher standards by leaving your suggestions,
proposals and ideas, and we will do our best to satisfy your needs and requirements.
Help us to make TubeCup.com better!
If you’re looking for TubeCup Customer Service, click here.
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Video Previews
It would be great if you could enable your video thumbnails to show a few scenes from the video when you put your cursor over the thumbnail.
74 votesPlease note that this option is currently available. Or is it something different what you mean? Thank you for your feedback and explanation.
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I have to sign in after watching just about every scene... would be nice if I wasn't bothered with this constant annoyance.
Save sign-in for the entire day - better still until I sign out.
58 votesIf the problem persists, please, provide the following information:
- What’s your Username?
- Which browser do you use?
- Which device do you use?
- What is the country/city you are logging to the site from? -
Lots of 404s
Sort the server out..
102 votesIf you have any technical difficulties on our site, please, explain your issue in detail, and we will do our best to solve your problem.
Also, provide us with the following information:
- What’s your Username?
- Which browser do you use?
- Which device do you use?
- What is the country/city you are logging to the site from? -
Videos
The videos does not work I want to please play videos
24 votesIf you have any technical difficulties on our site, please, explain your issue in detail, and we will do our best to solve your problem.
Also, provide us with the following information:
- What’s your Username?
- Which browser do you use?
- Which device do you use?
- What is the country/city you are logging to the site from? -
FIX the whole site
Fix the comments, because I can't even put them in.
Fix your categories.
Fix the voting system.186 votesDear Joey, please note that all comments are pre-approved. As for other issues, will you please give more details of the problems you are encountering.
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Whatss is happening with my uploaded videos ???
My uploaded videos keep appearing and disappearing from my "uploaded videos" tab. The tab indicate 12 videos, only 8 are displayed and I have uploaded 16.
Yesterday I had complete other numbers of videos available,s
How can I have acces to all videos I have uploaded ?
I am using the last version of Firefox121 votesThank you for reporting the issue! It was forwarded to the Tech Department.
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Fix the password reset link keeps coming up as broken
This is basic testing guys -
reque3st a password
send a link
Test the link -
find out why the link is broken.12 votesYour feedback was sent to the Tech Department. Thank you!
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tubecup's search engine is automatically geared to straight porn, no matter what I do it always comes back to a page with the sames straight
no matter what I do it always comes back to a page with the sames straight porn. It;s been like this forever. So my idea is for the algorithims doctors to cure this ailment!
54 votesI am not sure I understand the phrase “the same straight porn.” What do you mean? What do you search for? And what do you get as a result?
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23 votes
Thank you for your feedback! We will certainly consider this idea!
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tube porn classic...
your tpc website has a virus/ bug on the site. keeps redirecting to a anti virus website, and the alert looks like its from microsoft.
7 votesPlease give more details of the problem you are having. Send some URLs redirecting you to an anti virus website. Or a screenshot, please.
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WHY DO YOU MIX FEMALE MALE SEX SCENES WITH GAY SCENES?
GAY MEN DO NOT HAVE THE SLIGHTEST INTEREST OF TWO WOMEN OR A MAN AND WOMEN FUCKING.
55 votesThank you for your feedback!
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Improve search
Hi team,
The search functionality on site txxx.com is not working properly.
Please fix it.Thanks,
Rik187 votesPlease give more details of the problems you are having.
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1 vote
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Minor things on Sign in
I just signed in ... on the sign in form the reCAPTCHA didn't work on Firefox, the Popup just didn't show.
Also in the confirmation Email the password in spelled out, that strikes me as bad practice.
Third, clicking on "Site support" in the footer takes me to a "Contact" tab which is empty.279 votesPlease help us solve the problem of sign up and answer the following questions:
- Which browser do you use?
- Which device do you use?
- What is the country/city you are logging to the site from?
As for the Contact tab, you need to switch the adblocker. -
I love your site,however when I search something with straight option,it's not noly the staright context,but gay content as well
please change it
52 votesThank you for your comment! It will be forwarded to the Tech Department.
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i belong to T.P.C. and can not scroll through my saved video pages
i try to scroll through saved pages of videos and i will not load any pages
14 votes -
I love your Site.........HOWEVER...If A Straight Male Selects "STRAIGHT" as his preference then Please stop with the Tranny Stuff. PLEASE
Straight Content for Straight Men
321 votesWe are grateful for your feedback! We will consider it and inform you the result.
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please sort the website by gay and strait content
So I went ahead and i searched for "asian buttplug" because I wanted to watch girls do butt stuff...
Yet when i went and searched it. http://www.txxx.com/search/?s=asian+buttplug
There was like 124 or something like that results, and half of it was trannies. Like what the fuck? I'm sure there are millions of vids on the internet of women of oriental ethnicity doing butt stuff, yet this site only shows as few as a hundred results, and half of them are disgusting and transexual!?!?! I'm going to vomit.
201 votesWe are grateful for your feedback! We will consider it and inform you the result.
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Unable to login from opera mini browser. Its always opening in mobile version inspite of clicking desktop version. Pls look into the matter
Unable to open full web version from opera mini app. Kindly fix it.
74 votes -
fix the "ncapcha" on Your sign up page.
I am trying to sign up and the robot capcha is not working
56 votesPlease help us solve the problem and answer the following questions:
- Which browser do you use?
- Which device do you use?
- What is the country/city you are logging to the site from?
- Don't see your idea?